Reference

Privacy Policy For Your funk55 Account

Our Privacy Policy explains how we collect, use and protect the details connected with your funk55 account, including login records, device signals and wallet references for DANA, OVO…

Account dataWallet referencesDevice accessPrivacy requests
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funk55 Privacy Policy For Your funk55 Account
CONTACT ROUTES

Get Privacy Help Through Account Support

Privacy questions should reach us through the same account path used for login and wallet-status assistance.

Account help Use the account support route when you want to ask what personal details are connected with your funk55 profile. We may ask for a phone verification step before sharing account-specific data, so a request is not disclosed to the wrong person.
Wallet records For a privacy question about DANA, OVO, GoPay, QRIS, bank transfer or virtual account references, tell us the relevant transaction date and status. We use those details to locate the record without asking you to send a wallet password or private PIN.
Request follow-up If your request concerns correction, deletion or access, state the exact change you want and the account contact method we should use. We may retain a request record so we can show how the privacy matter was handled.
HANDLING DETAILS

Six Ways We Handle Privacy Requests

We keep our privacy work tied to practical account events rather than collecting details without a reason.

Account details

We may store the contact details, verification status and account choices you submit. These records help us recognise your profile when you move from login to the lobby and allow support to match a privacy request with the correct account.

Device signals

When you open the lobby on a phone, tablet or desktop, we can record technical signals such as browser type, operating system, session time and security events. These signals help us identify access patterns without treating them as your payment credentials.

Cookies

Cookies or similar storage may keep a session active, remember basic settings or help us detect account-security issues. You can adjust browser controls, but disabling necessary storage may interrupt login, phone verification or the path into the lobby.

Wallet references

A selected DANA, OVO, GoPay, QRIS, bank transfer or virtual account route can create a payment reference and status record. We use that reference to answer receipt questions, while wallet passwords, PINs and authentication codes stay outside our account records.

Retention periods

We keep personal data only for the period needed for account operation, support follow-up, security checks or applicable legal duties. The period can differ by record type, so ask us which category applies when you request deletion or retention details.

Your requests

You can ask us to access, correct or delete eligible personal data, or ask us to explain its use. We may verify your identity through the account contact path first, and access or fulfilment depends on local law.

Privacy Policy Answers For funk55

The questions below address the privacy matters most likely to arise before or after you open an account. Each answer focuses on the records created by login, phone verification, device access, wallet selection and support contact. If your situation is not covered, send a specific request through account support so we can identify the relevant data category and respond under the Privacy Policy and applicable local rules.

The funk55 Privacy Policy covers account details, phone verification, device and session records, cookies, support messages and payment references. It explains why we use each category, how we protect access and how you can ask for access, correction or deletion where local law permits.

Yes. The Privacy Policy covers the payment reference and status created when you select DANA, OVO, GoPay or QRIS, as well as bank transfer and virtual account steps. It does not require you to share wallet passwords, PINs or authentication codes with us.

We can record your account contact details, phone verification status, login time, device type, browser details and security events. These records help us maintain account access and investigate unusual activity. We use them for stated account, support, security or legal purposes.

Send an account support request that names the data you want, such as profile details, device records or wallet references. Include your account contact method so we can verify ownership before responding. The request and any response are handled under the Privacy Policy.

You can ask us to correct inaccurate details or delete eligible records through account support. Some data may need to remain for security, dispute handling or legal duties. We will explain the relevant reason, and fulfilment depends on local law.

Retention depends on the record and why we need it. Account, support, device and payment-reference records may be kept for account operation, security checks, dispute handling or legal duties. Ask us about a specific category rather than assuming one period applies to every record.

The same Privacy Policy applies on mobile and desktop. A mobile session may create device, browser and session records needed for login and account security, while wallet credentials remain with DANA, OVO, GoPay, QRIS or the relevant bank service. Access depends on local law.

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